Rio Advocates
Health Advocacy & Care Management
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Services

Services


Accompany to Medical Appointments

In today’s fast-paced medical environment, every person could benefit from an advocate by their side to help identify key questions for the provider, insure that their voice is heard, insure clear communication and understanding between the individual and the provider, and document the visit and next steps. We cannot underestimate the value of having a written record of the visit.

Visit at Home or Facility

Research has recently found that isolation and loneliness is as great a risk factor as smoking when it comes to cutting a life short. For Rio Advocates, it’s much more than making an appearance. We strive to bring warmth and compassion to every encounter in a client’s living environment, but also resolute advocacy with facility personnel, when it is called for.

Family Caregiver Info and Support

Rio Advocates provides much needed support to clients and their families, including consumer education and other services as needed, such as: In-home caregiver hiring, assistance with advance directives, home safety issues, facility safety issues, etc., investigating/resolving medical billing errors and disputes, finding legal assistance after medical errors, and disputing/appealing insurance decision denials.


Assistance in Decision Making

Rio Advocates can assist you in weighing complex treatment regimens and decisions, options for remaining in your home, or looking at alternative housing solutions.

Treatment Plan Advisement

Understanding what goes into a treatment plan is part of our expertise. Knowing that your treatment needs are met is our goal. However, it’s not enough just to have a treatment plan.

Rights Protection

People in medical environments maintain certain rights, such as being treated with dignity. In hospitals and facilities, Rio Advocates can ensure that your rights are protected.